Austerity looms, forcing public sector organisations to examine how they deliver their services. Two things will be critical to enabling the Council of the Future to deliver more from less - having the right ICT systems in place,and having well managed information, held electronically.
The latest Socitm briefing explains why a well-formed and comprehensive ICT strategy is more important than ever, and suggests how to maximise its effectiveness. Corporate business strategy has to be the starting point, with business outcomes the ultimate objective, but ICT people have a unique and invaluable perspective on the organisation and are better placed than most to contribute to the general business strategy that will inform the development of an ICT strategy.