We have the skills and the tools to help you achieve a website that delivers for your council - that is a website that gives real value in terms of the services it delivers to your customers and the savings it makes for the council. We cover all that is needed, summarised below:
In an effort to make “Learning” more focused on the specific needs of our membership, we have reviewed our course offerings and launched a completely new programme for the next 12 months. The new programme offers a wider range of course, at more locations, and with more detail provided on each, to help you judge better who to nominate for the course, and the likely benefits to be achieved from it.
The project issues
Allerdale Borough Council’s website received only a C+ rating in the 2006 Better Connected report. The Council’s objectives include the ability to make cost and efficiency savings and to take the pressure off other service delivery channels. Significant benefits in this respect can be achieved by providing a fully transactional website, which provides users with a self-service capability. Socitm Consulting was asked to review the present situation and to provide recommendations for achieving these goals.
The Isles of Scilly (IOS) Council is the smallest Unitary Authority in the UK. In addition to providing the full range of services required of a unitary authority, it also acts as a water authority and manages an airport. The Council had received the full Implementing Electronic Government (IEG) funding from the Office of the Deputy Prime Minister (ODPM) to deliver the requirements of e government but had limited resources to deliver the programme required. This meant that by December 2004, the only significant e-enabling project was the very successful implementation of web casting in the council chamber.