05 Feb 2012 | Last updated Thursday 2 February 2012 at 13:59 | Subscribe to our feed

How good is your ICT service?

Does your ICT service deliver value for money? Does it enable and support change in the organisation? Is it efficiently run? Is it pro-active in seeking out the most appropriate technical solutions to meet business needs? And how can you tell?

Business continuity - putting information at the heart of the plan

 

Managing and assuring information is becoming an increasingly critical part of business continuity. Does the Council of the Future focus pur planning not so much on the protection of the physical asset as the protection of the information asset?

Publication date: 
11/2009

The Civil Contingencies Act and how to respond to it

The Civil Contingencies Act 2004 is intended to deliver “a single framework for civil protection in the United Kingdom capable of meeting the challenges of the twenty-first century”.

Publication date: 
05/2006

Information Assurance and the resilience agenda

For local government today, Information Assurance is inextricably linked to and overlaps with risk management, legislative compliance, security, business continuity, disaster recovery and resilience. It is also – and we should never lose sight of this – critical to customer service. This briefing for senior management and responsible officers argues that addressing these issues is a strategic priority, explains why a holistic approach is crucial and highlights the principles that will underpin success. 

Publication date: 
05/2008

Regional disaster recovery strategic review

Client name: 
West Yorkshire Heads of IT

The project issues
The Heads of IT in seven public authorities in West Yorkshire jointly commissioned a major strategic review to assess and benchmark the current status of IT Disaster Recovery Planning in the region. Our responsibilities included the production of an influential report which highlighted the strategic options for developing joint capabilities to achieve regional resilience.

The objectives of this assignment were to:

Business continuity report

Client name: 
Swindon Borough Council
The Council was in the process of contracting a Strategic Partner for a range of services including ICT but required an interim disaster recovery solution to minimise current risk. Socitm Consulting provided a specification and assisted with procurement of a solution, thereby providing contingencies to assist the Council in providing business continuity for critical IT services during this transitional period.

Business Continuity Management Plan

Client name: 
Ealing Homes
Ealing Homes has a comprehensive Business Continuity Management Planning framework in place following expert guidance from Socitm Consulting. The Business Continuity Plan identifies Recovery Time and Recovery Point Objectives for mission-critical capabilities, while highlighting single-points-of failure and vulnerabilities. It also provides an incident management framework for the whole organisation to British Standard BS 25999-1:2006. The Plan will ensure that Ealing Homes can continue to provide an acceptable level of services to customers and partners regardless of any threat or disruption to its infrastructure or operations.

Our services

Socitm Consulting brings best practice from the public and private sectors, and a range of services developed over the years to best meet the needs of our public sector clients.

Our track record shows us to be capable of delivering successful outcomes that address the increasing rate of change and citizens’ demands for better services, and that we can operate effectively at every level in the stakeholder community to deliver what’s required.