The Royal Borough of Kensington and Chelsea (RBKC) uses Enterprise Architecture Principles as a key component of their IS/ICT strategy.

Managing and assuring information is becoming an increasingly critical part of business continuity. Does the Council of the Future focus pur planning not so much on the protection of the physical asset as the protection of the information asset?

Making the right information available in the right format at the right time to the right people inside and outside the organisation is vital to efficiency. Information Management combines many difficult challenges, but getting it right brings huge benefits.

Strategically, information management needs to be closely bound with your business and ICT strategy. Neither can work effectively without the other. It is also vitally concerned with information quality, information security and business continuity – both for the organisation and for its customers and partners. Historically, organisations have struggled to meet the need for accurate and well-structured information.

"Single, corporate-wide ERDMS serves the whole Council ensuring minimal use of paper documents and ready access electronically to all relevant information"

The Civil Contingencies Act 2004 is intended to deliver “a single framework for civil protection in the United Kingdom capable of meeting the challenges of the twenty-first century”.

A number of factors are driving Local Planning Authorities to examine or re-examine the use of Electronic Document and Records Management Systems (EDRMS) for planning and development control. This Socitm Consulting briefing, sponsored by the Planning Portal, examines the background to this, explains the potential benefits of modern EDRMS, and advises on best practice in the procurement of EDRMS. 

Achieving compliance with the Payment Card Industry Data Security Standard. The credit card industry has joined together to define a common security standard – the Payment Card Industry Data Security Standard – which supersedes the separate standards set by individual brands. Recent news stories concerning the bulk theft of credit card data confirm the relevance of the new standard. This Socitm Consulting briefing outlines the issues and suggests how best to address them.

The benefits achievable from better information management are well known. They include cost savings, legislative compliance, better customer service and support for customers at risk, improved staff productivity and effectiveness, facilitation of business continuity management and greater responsiveness to the challenge of transformation.