Does your ICT service deliver value for money? Does it enable and support change in the organisation? Is it efficiently run? Is it pro-active in seeking out the most appropriate technical solutions to meet business needs? And how can you tell?

The financial crisis means many IT services have undergone – or are about to undergo – major cuts and restructurings. Is what remains a viable unit in terms of capacity and capability, and can it deliver on corporate objectives?

The EU Services Directive has to be implemented in your authority by December 28th. Successful implementation will generate cost savings via streamlined licensing processes, provide access to more competitive suppliers, and create broader market openings for local businesses. Failure to comply could mean having to pay fines or compensation to aggrieved would-be suppliers, and recent court cases show that suppliers are willing to use EU law to win substantial settlements against local authorities.

The more staff using computers, the more days that can be lost to work-related back pain and repetitive strain injuries. Plus there is a huge administrative overhead in carrying out statutory risk assessment and health safety training for each computer user.

Now there is a solution. ErgoPro is a complete online system which enables your staff to carry out self-assessment, provides them with tailored online training and automates administrative tasks. ErgoPro ensures compliance is managed as efficiently and cost-effectively as possible.

Achieving compliance with the Payment Card Industry Data Security Standard. The credit card industry has joined together to define a common security standard – the Payment Card Industry Data Security Standard – which supersedes the separate standards set by individual brands. Recent news stories concerning the bulk theft of credit card data confirm the relevance of the new standard. This Socitm Consulting briefing outlines the issues and suggests how best to address them.

Socitm Consulting brings best practice from the public and private sectors, and a range of services developed over the years to best meet the needs of our public sector clients.

Our track record shows us to be capable of delivering successful outcomes that address the increasing rate of change and citizens’ demands for better services, and that we can operate effectively at every level in the stakeholder community to deliver what’s required.