South West | Socitm Consulting

Web services review

Client name:

Bath and North East Somerset Council

Bath and North East Somerset Council (B&NESC) was seeking to assess the internal support and development mechanisms available to the Council and its ability to meet the changing needs of the organisation in respect of its Website. Socitm Consulting was engaged to help the authority with this review.

Government Code of Connection (Government Connect)

Client name:

Isles of Scilly

The Council of the Isles of Scilly engaged Socitm Consulting to help them through the Code of Connection approvals to enable access to the UK governments’ many agencies.

Shared ICT Services Business Case

Client name:

West Devon, South Hams and Teignbridge Councils

Socitm Consulting was appointed by the Joint Steering Group of the three authorities to develop a Business Case to allow for shared ICT services across the authorities. The joint steering group is managing the sharing agenda and recognised the importance of shared ICT services, which would enable both cost savings and deliver a more efficient service for all three authorities.

ICT strategy review

Client name:

Vale of White Horse District Council

The project issues
The Council’s previous ICT Strategy had been published three years previously and was out of date. In addition, the Council was in the process of setting up an innovative Shared Service Partnership with neighbouring South Oxfordshire District Council for Finance and Revenues and Benefits (with some of the services outsourced to Capita). The Council was also in the process of restructuring its organisation.

Business continuity report

Client name:

Swindon Borough Council

The Council was in the process of contracting a Strategic Partner for a range of services including ICT but required an interim disaster recovery solution to minimise current risk. Socitm Consulting provided a specification and assisted with procurement of a solution, thereby providing contingencies to assist the Council in providing business continuity for critical IT services during this transitional period.

ICT management structure review

Client name:

South Gloucestershire Council

The project issues
The Head of IT decided that the management structure of the ICT department needed to be reviewed. The structure had been largely unchanged since the Council was formed ten years ago, and with the loss of the internal Housing Service to an ALMO, the department is facing major budget cuts.

The Head of IT commissioned Socitm Consulting to consider the issues, cite modern practice and case studies and make appropriate recommendations for the way forward.

Procurement of Highways Schemes system

Client name:

Somerset County Council

Somerset County Council has procured a system to manage its Highways Scheme in house, with the assistance of expert procurement support from Socitm Consulting.

HR / Payroll procurement support

Client name:

Somerset County Council

The project issues
Following more than one aborted project to move from their traditional mainframe payroll system, the authority was anxious to ensure that they achieved the desired result.

The existing mainframe system had a definite final date due to an ending lease and the age of the system.

ICT security policy review

Client name:

Salisbury District Council

Salisbury District Council has strategically integrated and improved organisation-wide understanding of ICT security following an independent review by Socitm Consulting. The review supported the Council in establishing a corporate ICT security policy in line with its ICT strategy and in promoting ICT security procedures across the organisation in accordance with current standards and best practice.

ICT strategy facilitation

Client name:

Borough of Poole

The project issues
The Head of ICT, Katie Lacey, wanted to develop an ICT strategy for the Borough of Poole. She had a number of objectives in doing so. Katie wanted to gain greater engagement with all Service Units, improve customer satisfaction, be seen as a horizontal rather than a vertical unit and be recognised as a professional service. Finally, she wanted her customers to understand better how ICT might help them so that her unit could work with Service Units as effectively as possible in delivering their needs.