Mailshot 2009-11-18 - The website and intranet of tomorrow - today!

The Council of the Future will have its public face, customer and partner interaction and information structures based largely on its website and intranet. But how can you progress this agenda at a time when all the focus is on cutting costs?

Socitm Consulting can help you address these issues now and save your authority money at the same. We can assist with:

Procuring and implementing more modern and cost-effective Content Management Systems (CMS). Today's open source CMSs offer vastly greater functionality - including Web 2.0 features - straight out of the box, and promise an end to extortionate licensing costs. In-house procurement professionals are often uncomfortable with buying open source software, but we can help you make a compelling business case and achieve rapid and impressive results.
Introducing end to end integration between customer-facing and back-office systems such as CRM and financials, thereby driving down costs and improving customer service. We can advise on solutions which deliver the goods without incurring massive bespoke development costs.
Developing information management strategies that consolidate web, intranet and other information silos across the organisation, reducing data duplication and inconsistencies, making processes leaner and increasing efficiency.
Maximising customer take-up, both domestic and commercial. Every customer interaction that goes via the web saves you money now, but very few authorities are seriously effective at driving customers towards more cost-effective (and reliable) channels.

If you would like to discuss how Socitm Consulting can help you make the necessary changes rapidly, please reply to this email with your contact details, or call me on 0845 241 2774.

Regards

Chris Morton, Consultant
t: 0845 241 2774 e: chris.morton@socitmconsulting.co.uk

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Mailshot 2009-11-18 - The website and intranet of tomorrow - today!

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