Save costs and improve customer services (18/12/2009)
Most councils can save at least 20% of their annual revenue costs and still improve the services they deliver to the public. This is a message given by our Managing Consultant, Doug Maclean, to the regional meetings of Socitm and to an increasing number of council senior management teams. "Councils have known for a long time that there are massive savings to be made, but for various reasons find it difficult to achieve them. Now Socitm Consulting has come up with an easy-to-use framework for councils to use - just follow the steps, and the savings are there to be claimed." The framework developed by Consulting isn't just a theoretical model - it is based on considerable evidence drawn from around the country about the savings that councils are actually making, as a result of following the framework. And the savings apply to councils of all sizes - though smaller councils will find it easier to achieve the savings than the larger ones.
Details of the approach are given in our section on the Council of the Future. If you would like to hear more about it, contact our Managing Consultant Doug Maclean for details of how the framework can apply to your council.