Information management

Strategically, information management needs to be closely bound with your business and ICT strategy. Neither can work effectively without the other. It is also vitally concerned with information quality, information security and business continuity – both for the organisation and for its customers and partners. Historically, organisations have struggled to meet the need for accurate and well-structured information.

As a result, there is huge scope for savings by reducing the mountains of unnecessary, duplicate or inaccurate information and providing secure access to what remains. Without effective information management strategies, the expected benefits of investment in electronic document management – customer self-service, workflow efficiencies, office estate savings, etc - cannot be achieved.

How we can help:

• Information management strategy development and review
• Information audit - mapping information needs, gaps, creation, flows and usage to identify strategic priorities and eliminate information silos
• Records Management gap analysis – to ISO 15489 standard
• Security gap analysis
• Ensuring Information Governance meets legislative requirements and is based on best practice
• Using information management to improve the organisation’s green credentials by reducing the costs of paper-based and fixed-base working
• Support for implementing an Information Security Management System (ISMS)
• Identifying and supporting information champions
• Communication – to ensure staff ownership of the information management strategy
• Driving up data quality via corporate commitment, performance management and staff education

Related briefings:

• Directive on re-use of public information

Examples of recent projects include: