Partnership and outsourcing

Modern organisations are not constrained in what they choose to deliver or by what can be achieved using internal resources alone. Rather, they look at what the customer wants and then organise its delivery by calling on whatever resources, internal or external, are required.

Whether the challenge is to deliver a service more efficiently or to a higher standard, to achieve economies of scale, to close a skills gap or to introduce change more rapidly than would otherwise be possible, partnership working or outsourcing is often the optimal solution.

Socitm Consulting can help your organisation define the requirement and desired outcome, manage the introduction or procurement, develop the partnership or support the client function to achieve the long-term benefits sought. Establishing a shared vision, success criteria, appropriate legal frameworks and a common language are essential to success. So too are understanding of conformance issues and setting up effective operating processes, but human interactions are the most fundamental factor of all. Our consultants are recognised across the public and independent sectors as experts in visioning, partnership development and procurement and client management of outsourced services. Their expertise is supplemented by a proven toolkit that defines the activities needed at each stage of the process, including the introduction of gateway reviews at appropriate milestones, and access to extensive benchmarking material.

Examples of recent projects include: