Shared service approaches

"Knowledge and experience of making shared services work, skills like business case development, knowing implications of EU procurement directives"

Selecting the right partner is crucial. Often those most closely involved are least able to spot fundamental incompatibility. Then you need a common vision. Setting the vision is often helped by an outside party moderating the process – that way the process begins in the way it has to continue: fairly.

 Sharing services is a project. Managing the process using project management techniques increases the chances of success, as does having KPIs and performance management measures that both parties have agreed on.

 The main thing is that shared services are a big opportunity to make savings and be more effective. Going into it with your eyes open with a partner of like mind means that those savings can become a reality.